Proposal Manager, Utilities

Full-Time in Oakland, CA - Remote OK

Company Introduction

Promise is a VC-backed payment facilitation platform that modernizes, humanizes, and personalizes government payments. Each year, thousands of individuals face significant consequences for the failure to pay government debt. Promise has found that many want to pay but are blocked by a confusing and rigid system. We’re solving this problem with a more intuitive approach that leads to significantly higher payments without hurting the consumers. This means people pay off debt faster, consequences are reduced, and the government is more efficient. With our affordability solutions, consumers are repaying more than 90% of their debt through flexible plans compared to less than 25% when presented with typical options.

Promise has raised over $20 million and we’re backed by leading investors such as First Round Capital, Kapor Capital, and Y-Combinator to name a few. Founders and employees come from name brand start-ups like Honor, Palantir, Stripe, and Google. Collectively, we are on a mission to help over 50 million people with their government debt and payment issues. In the face of the Covid-19 pandemic, consumer delinquencies skyrocketed as unemployment hit unprecedented highs in record time and quickly demonstrated the value of our two sided platform. But, all of this starts with recruiting the right people.

Why You

Promise is a fast growing, for-profit start-up attacking one of the largest payment industries in the United States. If you are interested in joining an industry-changing company that wants to solve real challenges for everyday people and build long term value, you are in the right place. Our founders have dedicated their careers to helping people and solving problems for overlooked members of our society. We believe that technology and best practices can help to create more efficiency, trust, and equitable outcomes between government agencies and their customers. If you love technology but are looking to apply your skills and experience to a greater mission, this could be the place for you. While many companies talk the talk, our founders have been walking the walk for their entire careers.

Job Description

The Proposal Manager (PM) is responsible for proposal management and strategic writing for Request for Information (RFI), Request for Proposals (RFP) and customized support for State and Local governments. Responsible for ensuring compliance and delivery of all proposal deliverables to the external client, the PM maintains insight into all phases of the Proposal Team process. In this role the PM is focused on bringing together all stakeholders associated with the pursuit in order to submit a winning proposal package. The PM owns the proposal process, and works closely with other members of the revenue team to help win deals. The ability to manage and communicate at all levels, meet tight deadlines, commitment to teamwork, detailed follow-through, and a positive demeanor are essential keys to success in this role. The PM will develop strategic messaging regarding the strategic differentiators, customer based value of our products and integrated solutions. This role is also responsible for ensuring our RFP responses are timely, strategic, of high quality and meet the needs of our current and future customers.

Primary Responsibilities

  • Manage all aspects of the proposal process including schedule, outsourcing, meetings, draft reviews, quality, graphics, and production
  • Develop strategic messaging content for proposals and executive summaries
  • Write content and edit where necessary
  • Assist in developing and maintaining proposal library
  • Communicate and maintain relationships with internal clients, upper management, and support staff to ensure that the proposal process runs at high efficiency
  • Ability to thrive in a complex and fast-paced environment
  • Demonstrated ability to work with minimal guidance and proactively seek guidance on very complex tasks

Required Qualifications

  • Undergraduate degree
  • 7+ years of proposal management experience
  • 5+ years of proposal management experience, preferably in State and Local organizations
  • Solid working knowledge of Microsoft Office Suite
  • Demonstrated ability to define, schedule, and manage the proposal preparation process, including the ability to understand and analyze the details of an RFP
  • Understanding of fundamental proposal processes and best practices
  • Excellent interpersonal as well as written and verbal communication skills, including a high degree of comfort leading and speaking in large meetings with high-level personnel
  • Exceptional facilitation and organizational skills
  • Solid interpersonal and communication skills
  • Ability to manage simultaneous projects with competing demands
  • Ability to meet deadlines, a commitment to teamwork, and detailed follow-through