Director of Business Development

Full-Time in San Francisco Bay Area, CA - Remote OK

Company Introduction

Promise is a VC-backed payment facilitation platform that modernizes, humanizes, and personalizes government payments. Each year, thousands of individuals face significant consequences for the failure to pay government debt. Promise has found that many want to pay but are blocked by a confusing and rigid system. We’re solving this problem with a more intuitive approach that leads to significantly higher payments without hurting the consumers. This means people pay off debt faster, consequences are reduced, and the government is more efficient. With our affordability solutions, consumers are repaying more than 90% of their debt through flexible plans compared to less than 25% when presented with typical options.

Promise has raised over $20 million and we’re backed by leading investors such as First Round Capital, Kapor Capital, and Y-Combinator to name a few. Founders and employees come from name brand start-ups like Honor, Palantir, Stripe, and Google. Collectively, we are on a mission to help over 50 million people with their government debt and payment issues. In the face of the Covid-19 pandemic, consumer delinquencies skyrocketed as unemployment hit unprecedented highs in record time and quickly demonstrated the value of our two sided platform. But, all of this starts with recruiting the right people.

Why You

Promise is a fast growing, for-profit start-up attacking one of the largest payment industries in the United States. If you are interested in joining an industry changing company that wants to solve real challenges for everyday people and build long term value, you are in the right place. Our founders have dedicated their careers to helping people and solving problems for overlooked members of our society. We believe that technology and best practices can help to create more efficiency, trust, and equitable outcomes between government agencies and their customers. If you love technology but are looking to apply your skills and experience to a greater mission, this could be the place for you. While many companies talk the talk, our founders have been walking the walk for their entire careers.

Job Description

We are looking for a smart, experienced, polished, curious, hard-working soul who is looking to transition into business development. You might be working in strategy consulting, investment banking, private equity, venture capital or a technology company and you’ve been doing amazing work, but you want to move beyond strategy, corporate development, or M&A, and you’re interested in building something. You want to help a start-up to find new markets, build new products, land new clients, plot new strategies, and help the company to succeed. You’ve been looking for an opportunity to take your experiences and figure out how to make them work in a fast growth start-up even though you may not have the hands-on experience.

This role is perfect for someone who wants to start their own company or lead a critical revenue position in a start-up in the next ten years. This role requires someone who is capable of strategy, product development, business development, operations, financial modeling, communicating effectively with both internal and external stakeholders, and is curious to learn. Ideally, you are an industry expert in public services or government technology, otherwise willing to learn. Comparable experience is appreciated. Your overall goal is to help the team to close more deals and you’re interested in learning how you can help do so. You will have every opportunity to learn what is required to build a successful revenue function and practice what you learn.

Your target audience will be executives, heads of departments, board and council members, and local politicians. You will need to be consultative, curious, solutions-oriented, likable and assertive when necessary. You’ll need IQ and EQ to make this work. We are also looking for someone with a proven track record of success, is a creative thinker, excellent communicator, and learns quickly. Above all, he/she/they just get the job done. If you have been looking to move from your coveted post-MBA job and learn how to be an entrepreneur, this is the role for you. This job is ideally suited for ex-consultants, ex-bankers, and ex-investors, who want to be technology executives and entrepreneurs but don’t have the experience right now.


  • Create strategy and help research opportunities
  • Develop operational plans to grow revenue
  • Work with clients and the sales team to close deals
  • Help the sales team to build the playbook
  • Work with management on thought leadership, strategy, content, and tactics to win deals
  • Assist in the sales process and provide thought leadership
  • Help manage customer relationships
  • Provide valuable customer insight and feedback to other teams
  • Obsess over the right details
  • Become a trusted advisor both internally and externally

Skills and Qualifications

  • 5+ years in consulting, investment banking, private equity, venture capital or equivalent experience
  • MBA strongly preferred or equivalent degree or experience is required
  • Strategic thinker and a problem solver
  • Excellent writer and communicator
  • Ability to develop executive level relationships and communicate with them
  • Entrepreneurial and knows how to succeed without constant supervision
  • Ability to manage complex projects and how to work under deadlines
  • People like you and people respect you
  • You are goal oriented and like to build things
  • You know how to find the biggest boulder in the room and learn how to move it
  • You have situational awareness
  • You’re interested in learning how to build your own business