Director of Platform Engineering

Full-Time in San Francisco Bay Area, CA - Remote OK

Company Overview:

Promise helps utilities and government agencies create flexible and affordable solutions for customers struggling to pay off their debt. Our intuitive approach to payment plans and relief distribution leads to increased customer enrollment and a 95%+ recovery rate on scheduled payments. As a result, customers pay off debt sooner and with fewer penalties, and our partners reduce delinquencies and increase revenue.

The Promise team strives to treat people who are struggling with dignity and provide them with the tools and resources they need to succeed. Our expertise spans sectors: we are technology experts from companies like Google, Stripe, and Palantir, as well as accomplished government leaders. We have raised over $50 million and we’re backed by leading investors such as Kapor Capital, XYZ Ventures, Bronze Investments, First Round Capital, Y Combinator, The General Partnership (formerly Sweat Equity Ventures), Howard Schultz, and others. We're proud to have recently been chosen as one of Fast Company's "World's Most Innovative Companies of 2022" (#39).

About the Role:

We are in early stages of building our core product and offerings. You will have a tremendous opportunity to shape the engineering organization from the ground up. We are changing the way the government operates and interacts with its constituents. This is a unique opportunity in a fast-growing startup that is poised to become the next unicorn.

You Will:

  • Be responsible for executing and managing the platform roadmap
  • Work with the CTO and head of product to build out the platform roadmap
  • Build out the engineering practices that support an effective, collaborative organization
  • Run engineering processes likes design reviews, sprint planning, and daily standups
  • Manage a team of highly-motivated engineers, ensuring team members are growing and productive
  • Mentor team members to make excellent, data-driven technical decisions
  • Report to the CTO and collaborate across the organization to ensure technical execution achieves desired outcomes

You Have:

  • 7+ years of strong software development experience building consumer facing applications
  • 4+ years of experience managing software development projects and teams
  • Experience working across the tech stack
  • A drive to build software and an engineering community that promotes equity and accessibility


  • Competitive compensation commensurate with experience
  • 100% paid medical, dental & vision coverage for you and your dependents
  • 401k available for participation
  • Ability to work remotely
  • Generous PTO
  • Company retreats
  • Opportunity to build from the ground up and grow
Promise is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or military or veteran status. In addition, the Company complies with applicable state and local laws governing non‐discrimination in employment in every jurisdiction in which it maintains facilities and is committed to diversity and inclusion in the workplace. Promise also provides reasonable accommodations to qualified individuals with disabilities, pregnant individuals, and individuals with sincerely held religious beliefs, in accordance with applicable laws.